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	<title>Leadership Training Blog - Sapphire Training &#38; Consulting, LLC &#187; Managing</title>
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	<description>Learning to Lead from the Ground Up™</description>
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		<title>Why Leaders Need to Believe in Training</title>
		<link>http://www.following2leading.com/blog/2010/05/why-leaders-need-to-believe-in-training/</link>
		<comments>http://www.following2leading.com/blog/2010/05/why-leaders-need-to-believe-in-training/#comments</comments>
		<pubDate>Sat, 15 May 2010 18:24:49 +0000</pubDate>
		<dc:creator>Jennifer</dc:creator>
				<category><![CDATA[Leading]]></category>
		<category><![CDATA[Managing]]></category>
		<category><![CDATA[communication]]></category>
		<category><![CDATA[employees]]></category>
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		<category><![CDATA[talent retention]]></category>
		<category><![CDATA[Training]]></category>

		<guid isPermaLink="false">http://www.following2leading.com/blog/?p=209</guid>
		<description><![CDATA[For most organizations, training can be an expensive endeavor to undertake in both time and money. Many leaders will see the cost but not necessarily the benefits. Cost is directly associated to the bottom line, but it is difficult to know just how much of a benefit the training has provided. In some cases, it [...]]]></description>
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		<title>You Received a Promotion, Now What?</title>
		<link>http://www.following2leading.com/blog/2010/04/you-received-a-promotion-now-what/</link>
		<comments>http://www.following2leading.com/blog/2010/04/you-received-a-promotion-now-what/#comments</comments>
		<pubDate>Tue, 13 Apr 2010 20:41:12 +0000</pubDate>
		<dc:creator>Jennifer</dc:creator>
				<category><![CDATA[Following]]></category>
		<category><![CDATA[Managing]]></category>
		<category><![CDATA[communication]]></category>
		<category><![CDATA[employees]]></category>
		<category><![CDATA[future]]></category>
		<category><![CDATA[growth]]></category>
		<category><![CDATA[promotion]]></category>

		<guid isPermaLink="false">http://www.following2leading.com/blog/?p=201</guid>
		<description><![CDATA[Everyone gets excited when they receive a promotion at work. It is a validation of their contributions, a vote of confidence to take on more responsibililty, and an increase in pay. So after the good news is delivered to you, what is next? It depends on the position to which you are being elevated and [...]]]></description>
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		<title>Leadership and Travel</title>
		<link>http://www.following2leading.com/blog/2010/03/leadership-and-travel/</link>
		<comments>http://www.following2leading.com/blog/2010/03/leadership-and-travel/#comments</comments>
		<pubDate>Wed, 31 Mar 2010 22:33:19 +0000</pubDate>
		<dc:creator>Jennifer</dc:creator>
				<category><![CDATA[Leading]]></category>
		<category><![CDATA[Managing]]></category>
		<category><![CDATA[communication]]></category>
		<category><![CDATA[leadership]]></category>
		<category><![CDATA[perception]]></category>
		<category><![CDATA[Travel]]></category>

		<guid isPermaLink="false">http://www.following2leading.com/blog/?p=192</guid>
		<description><![CDATA[In today&#8217;s mobile society, some leaders may find it difficult to provide leadership while on the road. Communicating via phone, e-mail, and text message can cause the intended message to get lost in the medium. For those leaders who are frequent travelers, leadership does not have to be in person to be effective. Here are [...]]]></description>
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		<slash:comments>0</slash:comments>
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		<title>Are There Enough Quality Employees to go Around?</title>
		<link>http://www.following2leading.com/blog/2010/01/are-there-enough-quality-employees-to-go-around/</link>
		<comments>http://www.following2leading.com/blog/2010/01/are-there-enough-quality-employees-to-go-around/#comments</comments>
		<pubDate>Thu, 28 Jan 2010 16:05:33 +0000</pubDate>
		<dc:creator>Jennifer</dc:creator>
				<category><![CDATA[Managing]]></category>
		<category><![CDATA[employees]]></category>
		<category><![CDATA[hiring]]></category>
		<category><![CDATA[negotiation]]></category>
		<category><![CDATA[recruiting]]></category>

		<guid isPermaLink="false">http://www.following2leading.com/blog/?p=185</guid>
		<description><![CDATA[Even though the economy is still in a recovery, some leaders are asking themselves, “What happens if I don’t give in to the demands of the candidate to whom I have offered a position?” Qualified candidates seeking a new position do have some leverage based on their skill set. However, they should not hold you [...]]]></description>
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		<title>Delivering Your Message for the New Year</title>
		<link>http://www.following2leading.com/blog/2009/12/delivering-your-message-for-the-new-year/</link>
		<comments>http://www.following2leading.com/blog/2009/12/delivering-your-message-for-the-new-year/#comments</comments>
		<pubDate>Thu, 10 Dec 2009 17:29:15 +0000</pubDate>
		<dc:creator>Jennifer</dc:creator>
				<category><![CDATA[Leading]]></category>
		<category><![CDATA[Managing]]></category>
		<category><![CDATA[communication]]></category>
		<category><![CDATA[holidays]]></category>
		<category><![CDATA[leadership]]></category>

		<guid isPermaLink="false">http://www.following2leading.com/blog/?p=171</guid>
		<description><![CDATA[As the calendar year winds down and the holiday parties begin, many leaders contemplate the message they will send to their employees in the New Year. Many employees want to hear what the future holds, but keep in mind the factors that may affect the delivery of the message. The message, either positive or negative, [...]]]></description>
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		<title>Leadership and the Customer Experience</title>
		<link>http://www.following2leading.com/blog/2009/11/leadership-and-the-customer-experience/</link>
		<comments>http://www.following2leading.com/blog/2009/11/leadership-and-the-customer-experience/#comments</comments>
		<pubDate>Wed, 04 Nov 2009 20:20:52 +0000</pubDate>
		<dc:creator>Jennifer</dc:creator>
				<category><![CDATA[Leading]]></category>
		<category><![CDATA[Managing]]></category>
		<category><![CDATA[communication]]></category>
		<category><![CDATA[customer experience]]></category>
		<category><![CDATA[customer service]]></category>
		<category><![CDATA[leadership]]></category>

		<guid isPermaLink="false">http://www.following2leading.com/blog/?p=161</guid>
		<description><![CDATA[In today’s economic environment, customer service is more important than ever. With fewer consumers spending less money, each dollar spent can be critical to the bottom line of any organization. What is your organization’s customer service standard given the slowdown in consumer spending? Have you, as a leader in the organization, been engaged in understanding [...]]]></description>
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		<slash:comments>0</slash:comments>
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		<title>Holidays and the Office Party</title>
		<link>http://www.following2leading.com/blog/2009/10/holidays-and-the-office-party/</link>
		<comments>http://www.following2leading.com/blog/2009/10/holidays-and-the-office-party/#comments</comments>
		<pubDate>Wed, 28 Oct 2009 20:51:08 +0000</pubDate>
		<dc:creator>Jennifer</dc:creator>
				<category><![CDATA[Leading]]></category>
		<category><![CDATA[Managing]]></category>
		<category><![CDATA[behavior]]></category>
		<category><![CDATA[communication]]></category>
		<category><![CDATA[parties]]></category>
		<category><![CDATA[supervision]]></category>

		<guid isPermaLink="false">http://www.following2leading.com/blog/?p=155</guid>
		<description><![CDATA[During the holiday season many employees like to take time out of their busy schedule, get together, and celebrate. An overwhelming majority of organizations allow parties, potlucks, and after hour get togethers to not only celebrate the season but also increase employee morale and acknowledge another year has gone by. However, holiday parties, while starting [...]]]></description>
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		<slash:comments>0</slash:comments>
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		<title>Human Capital vs. Technology</title>
		<link>http://www.following2leading.com/blog/2009/10/human-capital-vs-technology/</link>
		<comments>http://www.following2leading.com/blog/2009/10/human-capital-vs-technology/#comments</comments>
		<pubDate>Fri, 09 Oct 2009 17:13:21 +0000</pubDate>
		<dc:creator>Jennifer</dc:creator>
				<category><![CDATA[Following]]></category>
		<category><![CDATA[Managing]]></category>
		<category><![CDATA[communication]]></category>
		<category><![CDATA[growth]]></category>
		<category><![CDATA[technology]]></category>

		<guid isPermaLink="false">http://www.following2leading.com/blog/?p=149</guid>
		<description><![CDATA[There have been a number of business reports recently that point to technology as the largest upcoming short-term business investment while less will be invested in people. Organizations need to find ways to leverage the people they have and create efficiencies with software. How does that make us feel as human beings? At first glance, [...]]]></description>
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		<slash:comments>0</slash:comments>
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		<title>Before You Write It, Consider Who Will Read It?</title>
		<link>http://www.following2leading.com/blog/2009/09/you-wrote-it-who-read-it/</link>
		<comments>http://www.following2leading.com/blog/2009/09/you-wrote-it-who-read-it/#comments</comments>
		<pubDate>Fri, 11 Sep 2009 12:28:32 +0000</pubDate>
		<dc:creator>Jennifer</dc:creator>
				<category><![CDATA[Following]]></category>
		<category><![CDATA[Managing]]></category>
		<category><![CDATA[communication]]></category>
		<category><![CDATA[credibility]]></category>
		<category><![CDATA[perception]]></category>

		<guid isPermaLink="false">http://www.following2leading.com/blog/?p=132</guid>
		<description><![CDATA[There have been many articles and discussions recently regarding social media sites and what employers are finding out about themselves and the organizations they operate. Some employees have used such sites to vent about their bosses, working conditions, and other gripes only to be called out in those same forums by the person with whom [...]]]></description>
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		<slash:comments>0</slash:comments>
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		<title>Jealousy Spawns Bad Behavior in the Workplace</title>
		<link>http://www.following2leading.com/blog/2009/07/jealousy-spawns-bad-behavior-in-the-workplace/</link>
		<comments>http://www.following2leading.com/blog/2009/07/jealousy-spawns-bad-behavior-in-the-workplace/#comments</comments>
		<pubDate>Thu, 09 Jul 2009 02:05:16 +0000</pubDate>
		<dc:creator>Jennifer</dc:creator>
				<category><![CDATA[Managing]]></category>

		<guid isPermaLink="false">http://www.following2leading.com/blog/?p=79</guid>
		<description><![CDATA[During difficult times the true behaviors of employees emerge. Some employees who see the best in others are supportive to their colleagues and are willing to do whatever it takes to rise above the controversy and gossip. Their values are high and this rise above attitude keeps them from sinking to the lower level behavior. [...]]]></description>
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