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        <title>Sapphire Training &amp; Consulting, LLC - Leadership Articles (Author or Contributor)</title>
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        <copyright>&#x2117; &amp; &#xA9; Copyright 2009, Sapphire Training &amp; Consulting, LLC</copyright>
        <description>Articles that will take you From Following to Leading and Beyond&#x2122;</description>
        <pubDate>Sat, 17 Oct 2009 13:30:00 MST</pubDate>
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        <managingEditor>jennifer@following2leading.com (Jennifer Streeter)</managingEditor>
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        <lastBuildDate>Mon, 5 Jul 2010 13:05:00 MST</lastBuildDate>

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            <title>Building Relationships with Other Departments at Work</title>
            <link>http://businessmanagement.suite101.com/article.cfm/building-relationships-with-other-departments-at-work</link>
            <description>
                Building and retaining cross-department relationships can positively impact large scale projects that affect more than one department in an organization.
            </description>
            <author>jennifer@following2leading.com (Jennifer Streeter)</author>
            <category>Career</category>
            <source url="http://www.following2leading.com/rss/articles.xml">Sapphire Training &amp; Consulting, LLC</source>
            <pubDate>Mon, 05 Jul 2010 13:00:00 MST</pubDate>
            <guid>http://businessmanagement.suite101.com/article.cfm/building-relationships-with-other-departments-at-work</guid>
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        <item>
            <title>Becoming More than Colleagues at Work</title>
            <link>http://office-politics.suite101.com/article.cfm/becoming-more-than-colleagues-at-work</link>
            <description>
                Can career progression be stifled by a workplace romance? Finding a partner at work can cost more than most 
				people realize.
            </description>
            <author>jennifer@following2leading.com (Jennifer Streeter)</author>
            <category>Career</category>
            <source url="http://www.following2leading.com/rss/articles.xml">Sapphire Training &amp; Consulting, LLC</source>
            <pubDate>Sat, 03 Jul 2010 08:00:00 MST</pubDate>
            <guid>http://office-politics.suite101.com/article.cfm/becoming-more-than-colleagues-at-work</guid>
        </item>

        <item>
            <title>When Customer Service Employees Believe No One is Watching</title>
            <link>http://customer-relations.suite101.com/article.cfm/when-customer-service-employees-believe-no-one-is-watching</link>
            <description>
                Must employees maintain professional behavior even when they believe no one is watching? They would be wise to 
				remember that someone is always watching.
            </description>
            <author>jennifer@following2leading.com (Jennifer Streeter)</author>
            <category>Career</category>
            <source url="http://www.following2leading.com/rss/articles.xml">Sapphire Training &amp; Consulting, LLC</source>
            <pubDate>Tue, 08 Jun 2010 08:35:00 MST</pubDate>
            <guid>http://customer-relations.suite101.com/article.cfm/when-customer-service-employees-believe-no-one-is-watching</guid>
        </item>

        <item>
            <title>Asking for a Job Application</title>
            <link>http://personal-work-habits.suite101.com/article.cfm/asking-for-a-job-application</link>
            <description>
                First impressions can make or break the potential to land a new job. How a person requests the job application 
				can be just as important as the interview.
            </description>
            <author>jennifer@following2leading.com (Jennifer Streeter)</author>
            <category>Career</category>
            <source url="http://www.following2leading.com/rss/articles.xml">Sapphire Training &amp; Consulting, LLC</source>
            <pubDate>Tue, 25 May 2010 10:14:00 MST</pubDate>
            <guid>http://personal-work-habits.suite101.com/article.cfm/asking-for-a-job-application</guid>
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        <item>
            <title>The Importance of Word Choice in E-mails</title>
            <link>http://employee-management-relations.suite101.com/article.cfm/the-importance-of-word-choice-in-e-mails</link>
            <description>
                Once e-mails are sent, they can be printed, forwarded, and shared with anyone. Choosing words carefully before 
				hitting the send button is important.
            </description>
            <author>jennifer@following2leading.com (Jennifer Streeter)</author>
            <category>Career</category>
            <source url="http://www.following2leading.com/rss/articles.xml">Sapphire Training &amp; Consulting, LLC</source>
            <pubDate>Tue, 18 May 2010 09:23:00 MST</pubDate>
            <guid>http://employee-management-relations.suite101.com/article.cfm/the-importance-of-word-choice-in-e-mails</guid>
        </item>

        <item>
            <title>Communicating with Workplace Courtesy</title>
            <link>http://personal-work-habits.suite101.com/article.cfm/communicating-with-workplace-courtesy</link>
            <description>
                Using an inside voice to communicate with others is an essential element of communicating with common courtesy 
				in the workplace.
            </description>
            <author>jennifer@following2leading.com (Jennifer Streeter)</author>
            <category>Career</category>
            <source url="http://www.following2leading.com/rss/articles.xml">Sapphire Training &amp; Consulting, LLC</source>
            <pubDate>Sun, 16 May 2010 15:02:00 MST</pubDate>
            <guid>http://personal-work-habits.suite101.com/article.cfm/communicating-with-workplace-courtesy</guid>
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        <item>
            <title>Why Name Dropping Is Inappropriate: Security in a Skill Set can be Important to Career Progression</title>
            <link>http://career-advancement.suite101.com/article.cfm/why-name-dropping-is-inappropriate</link>
            <description>
                New employees may be tempted to use the names of others in the organization to create instant credibility 
				with new colleagues. But is it always appropriate?
            </description>
            <author>jennifer@following2leading.com (Jennifer Streeter)</author>
            <category>Career</category>
            <source url="http://www.following2leading.com/rss/articles.xml">Sapphire Training &amp; Consulting, LLC</source>
            <pubDate>Mon, 12 Apr 2010 14:47:00 MST</pubDate>
            <guid>http://career-advancement.suite101.com/article.cfm/why-name-dropping-is-inappropriate</guid>
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        <item>
            <title>Social Media and the Workplace: How Social Media Can Cause Trouble for Employers and Employees</title>
            <link>http://employee-management-relations.suite101.com/article.cfm/social-media-and-the-workplace</link>
            <description>
                Social Media can be a great way to keep up with family and friends. It can also cause a headache if company 
				information or other feelings about work are shared.
            </description>
            <author>jennifer@following2leading.com (Jennifer Streeter)</author>
            <category>Career</category>
            <source url="http://www.following2leading.com/rss/articles.xml">Sapphire Training &amp; Consulting, LLC</source>
            <pubDate>Tue, 23 Feb 2010 11:33:00 MST</pubDate>
            <guid>http://employee-management-relations.suite101.com/article.cfm/social-media-and-the-workplace</guid>
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        <item>
            <title>When Managers Are too Busy to Communicate: Why Communication Is Important to the Success of an Organization</title>
            <link>http://personal-work-habits.suite101.com/article.cfm/when-managers-are-too-busy-to-communicate</link>
            <description>
                Communication is an important element to organizational success. When communication from the top is lacking, the morale to accomplish the organization's goals suffers
            </description>
            <author>jennifer@following2leading.com (Jennifer Streeter)</author>
            <category>Career</category>
            <source url="http://www.following2leading.com/rss/articles.xml">Sapphire Training &amp; Consulting, LLC</source>
            <pubDate>Wed, 03 Feb 2010 12:10:00 MST</pubDate>
            <guid>http://personal-work-habits.suite101.com/article.cfm/when-managers-are-too-busy-to-communicate</guid>
        </item>

        <item>
            <title>Enforcing the Dress Code at Work: When Managers Should Monitor What Employees Wear to Work</title>
            <link>http://employee-management-relations.suite101.com/article.cfm/enforcing-the-dress-code-at-work</link>
            <description>
                Whether the organization has an employee dress code or not; there are some clothing items that are not appropriate 
				to wear in any organization regardless of the policy.
            </description>
            <author>jennifer@following2leading.com (Jennifer Streeter)</author>
            <category>Career</category>
            <source url="http://www.following2leading.com/rss/articles.xml">Sapphire Training &amp; Consulting, LLC</source>
            <pubDate>Wed, 03 Feb 2010 07:52:00 MST</pubDate>
            <guid>http://employee-management-relations.suite101.com/article.cfm/enforcing-the-dress-code-at-work</guid>
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        <item>
            <title>Is There an Employee with Body Odor? Employees with Personal Hygiene Issues Can Disrupt the Workplace</title>
            <link>http://employee-management-relations.suite101.com/article.cfm/is_there_an_employee_with_body_odor</link>
            <description>
                An employee's body odor can affect the performance of other employees and lead to coworker conflict. Letting the 
                problem go unaddressed can do more harm than good.
            </description>
            <author>jennifer@following2leading.com (Jennifer Streeter)</author>
            <category>Career</category>
            <source url="http://www.following2leading.com/rss/articles.xml">Sapphire Training &amp; Consulting, LLC</source>
            <pubDate>Wed, 16 Dec 2009 14:21:00 MST</pubDate>
            <guid>http://employee-management-relations.suite101.com/article.cfm/is_there_an_employee_with_body_odor</guid>
        </item>

        <item>
            <title>Holiday Gift Giving at Work: Giving Gifts to Co-Workers during the Holiday Season</title>
            <link>http://office-politics.suite101.com/article.cfm/holiday_gift_giving_at_work</link>
            <description>
                Many employees enjoy the act of giving gifts to others in the office during the holidays. What should employees 
                consider before participating in such an exchange?
            </description>
            <author>jennifer@following2leading.com (Jennifer Streeter)</author>
            <category>Career</category>
            <source url="http://www.following2leading.com/rss/articles.xml">Sapphire Training &amp; Consulting, LLC</source>
            <pubDate>Thu, 10 Dec 2009 12:16:00 MST</pubDate>
            <guid>http://office-politics.suite101.com/article.cfm/holiday_gift_giving_at_work</guid>
        </item>

        <item>
            <title>The Water Cooler Gossip: What Happens When Employees Spend More Time Gossiping than Working?</title>
            <link>http://office-politics.suite101.com/article.cfm/the_water_cooler_gossip</link>
            <description>
                Water cooler gossip and the challenges that accompany it reside in every workplace. What can managers do to 
                limit the amount of gossip that travels throughout the office?
            </description>
            <author>jennifer@following2leading.com (Jennifer Streeter)</author>
            <category>Career</category>
            <source url="http://www.following2leading.com/rss/articles.xml">Sapphire Training &amp; Consulting, LLC</source>
            <pubDate>Thu, 03 Dec 2009 16:04:00 MST</pubDate>
            <guid>http://office-politics.suite101.com/article.cfm/the_water_cooler_gossip</guid>
        </item>

        <item>
            <title>The Inflated Performance Review: Should Employees Believe They are Doing Great When They are Not?</title>
            <link>http://employee-management-relations.suite101.com/article.cfm/the_inflated_performance_review</link>
            <description>
                Providing an honest assessment of employee performance can go a long way to establishing the correct expectations 
                for the next performance year.
            </description>
            <author>jennifer@following2leading.com (Jennifer Streeter)</author>
            <category>Career</category>
            <source url="http://www.following2leading.com/rss/articles.xml">Sapphire Training &amp; Consulting, LLC</source>
            <pubDate>Tue, 01 Dec 2009 11:37:00 MST</pubDate>
            <guid>http://employee-management-relations.suite101.com/article.cfm/the_inflated_performance_review</guid>
        </item>

        <item>
            <title>Should Employees Wear Perfume and Cologne? The Workplace Challenges Brought About by Perfume and Cologne</title>
            <link>http://employee-management-relations.suite101.com/article.cfm/should_employees_wear_perfume_and_cologne</link>
            <description>
                Wearing excessive perfume or cologne can cause conflict among employees. Many people are not willing to sit next 
                to the office perfume or cologne bottle.
            </description>
            <author>jennifer@following2leading.com (Jennifer Streeter)</author>
            <category>Career</category>
            <source url="http://www.following2leading.com/rss/articles.xml">Sapphire Training &amp; Consulting, LLC</source>
            <pubDate>Wed, 18 Nov 2009 15:21:00 MST</pubDate>
            <guid>http://employee-management-relations.suite101.com/article.cfm/should_employees_wear_perfume_and_cologne</guid>
        </item>

        <item>
            <title>Eating and the Cubicle: Do's and Don'ts for Eating in an Office Cubicle</title>
            <link>http://employee-management-relations.suite101.com/article.cfm/eating_and_the_cubicle</link>
            <description>
                Many employees eat while they work during the day. Whether a snack or a full meal, some foods or aromas may 
                offend others and should not be eaten in the cubicle.
            </description>
            <author>jennifer@following2leading.com (Jennifer Streeter)</author>
            <category>Career</category>
            <source url="http://www.following2leading.com/rss/articles.xml">Sapphire Training &amp; Consulting, LLC</source>
            <pubDate>Wed, 18 Nov 2009 9:37:00 MST</pubDate>
            <guid>http://employee-management-relations.suite101.com/article.cfm/eating_and_the_cubicle</guid>
        </item>

        <item>
            <title>Selecting a Mentor for Career Advancement: Having an Adviser Can Help Turn a New Job into a Successful Career</title>
            <link>http://soft-skills-development.suite101.com/article.cfm/selecting_a_mentor_for_career_advancement</link>
            <description>
                Selecting a mentor is a critical strategic move in career advancement, but how a mentor is selected is as 
                important as who is chosen. What is the best approach?
            </description>
            <author>jennifer@following2leading.com (Jennifer Streeter)</author>
            <category>Career</category>
            <source url="http://www.following2leading.com/rss/articles.xml">Sapphire Training &amp; Consulting, LLC</source>
            <pubDate>Fri, 13 Nov 2009 10:45:00 MST</pubDate>
            <guid>http://soft-skills-development.suite101.com/article.cfm/selecting_a_mentor_for_career_advancement</guid>
        </item>

        <item>
            <title>Life After New Employee Orientation: When Orientation is Finished, What Happens Next?</title>
            <link>http://employee-management-relations.suite101.com/article.cfm/life_after_new_employee_orientation</link>
            <description>
                New employees are always excited on their first day of work during new employee orientation, but the day 
                after orientation is when the true work begins.
            </description>
            <author>jennifer@following2leading.com (Jennifer Streeter)</author>
            <category>Career</category>
            <source url="http://www.following2leading.com/rss/articles.xml">Sapphire Training &amp; Consulting, LLC</source>
            <pubDate>Wed, 04 Nov 2009 12:32:00 MST</pubDate>
            <guid>http://employee-management-relations.suite101.com/article.cfm/life_after_new_employee_orientation</guid>
        </item>

        <item>
            <title>Customer Service &amp; Responsibility: When Something Goes Wrong, Who Should Take Responsibility?</title>
            <link>http://customer-management.suite101.com/article.cfm/customer_service_responsibility</link>
            <description>
                With an increased focus by the customer on receiving excellent service, who has responsibility 
                for providing the service?
            </description>
            <author>jennifer@following2leading.com (Jennifer Streeter)</author>
            <category>Career</category>
            <source url="http://www.following2leading.com/rss/articles.xml">Sapphire Training &amp; Consulting, LLC</source>
            <pubDate>Tue, 03 Nov 2009 14:06:00 MST</pubDate>
            <guid>http://customer-management.suite101.com/article.cfm/customer_service_responsibility</guid>
        </item>

        <item>
            <title>First Day on a New Job-New Employee Orientation: The Impact of Organizational Culture on New Employees</title>
            <link>http://employee-management-relations.suite101.com/article.cfm/first_day_on_a_new_jobnew_employee_orientation</link>
            <description>
                A new job comes with many new responsibilities including learning the organization's culture and the values that 
                drive the business to success.
            </description>
            <author>jennifer@following2leading.com (Jennifer Streeter)</author>
            <category>Career</category>
            <source url="http://www.following2leading.com/rss/articles.xml">Sapphire Training &amp; Consulting, LLC</source>
            <pubDate>Thu, 27 Oct 2009 11:17:00 MST</pubDate>
            <guid>http://employee-management-relations.suite101.com/article.cfm/first_day_on_a_new_jobnew_employee_orientation</guid>
        </item>

        <item>
            <title>Is the Boss a Bully or a Jerk?: Are They Mean-spirited Power Mongers or Just Rude, Clueless Oafs?</title>
            <link>http://workplace-bullying.suite101.com/article.cfm/is_the_boss_a_bully_or_a_jerk</link>
            <description>
                Bosses are not perfect, and those with roughest edges can be categorized as bullies or jerks. Both 
                have distinguishing behaviors and each requires a different approach.
            </description>
            <author>jennifer@following2leading.com (Jennifer Streeter)</author>
            <category>Career</category>
            <source url="http://www.following2leading.com/rss/articles.xml">Sapphire Training &amp; Consulting, LLC</source>
            <pubDate>Thu, 22 Oct 2009 13:42:00 MST</pubDate>
            <guid>http://workplace-bullying.suite101.com/article.cfm/is_the_boss_a_bully_or_a_jerk</guid>
        </item>

        <item>
            <title>When Workplace Relationships Go Wrong: What Can Turn a Workplace Friend into a Workplace Foe?</title>
            <link>http://personal-work-habits.suite101.com/article.cfm/when_workplace_relationships_go_wrong</link>
            <description>
                The stresses of the workplace during challenging times can break the strongest working relationships. 
                With job cuts and pressure to perform, how can a friendship survive?
            </description>
            <author>jennifer@following2leading.com (Jennifer Streeter)</author>
            <category>Career</category>
            <source url="http://www.following2leading.com/rss/articles.xml">Sapphire Training &amp; Consulting, LLC</source>
            <pubDate>Wed, 21 Oct 2009 09:13:00 MST</pubDate>
            <guid>http://personal-work-habits.suite101.com/article.cfm/when_workplace_relationships_go_wrong</guid>
        </item>

        <item>
            <title>Getting the Job After the Interview: Leave a Lasting Impression With Interviewers While They Deliberate</title>
            <link>http://human-resources-management.suite101.com/article.cfm/postinterview_etiquette</link>
            <description>
                With competition for job openings at an all time high, standing out after the interview is critical 
                to getting the job. Gratitude, respect, and professionalism are key.
            </description>
            <author>jennifer@following2leading.com (Jennifer Streeter)</author>
            <category>Career</category>
            <source url="http://www.following2leading.com/rss/articles.xml">Sapphire Training &amp; Consulting, LLC</source>
            <pubDate>Thu, 16 Oct 2009 10:45:00 MST</pubDate>
            <guid>http://human-resources-management.suite101.com/article.cfm/postinterview_etiquette</guid>
        </item>

        <item>
            <title>Have Great Career Advice? (Response)</title>
            <link>http://www.following2leading.com/docs/GreatCareerAdvice.pdf</link>
            <description>
                For job seekers today, brushing up on your interviewing skills and preparation for the actual 
                interview is essential. If some time has passed since you interviewed here are some ideas to keep in mind.
            </description>
            <author>jennifer@following2leading.com (Jennifer Streeter)</author>
            <category>Career</category>
            <source url="http://www.following2leading.com/rss/articles.xml">Sapphire Training &amp; Consulting, LLC</source>
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            <pubDate>Thu, 23 Apr 2009 08:41:00 MST</pubDate>
            <guid>http://www.following2leading.com/docs/GreatCareerAdvice.pdf</guid>
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