Sapphire Training & Consulting, LLC - Following to Leading and Beyond™ Podcast Series http://www.following2leading.com/press.php#podcasts en-us ℗ & © Copyright 2009, Sapphire Training & Consulting, LLC Podcasts for Learning to Lead from the Ground Up™ Wed, 12 Aug 2009 12:40:00 MST http://blogs.law.harvard.edu/tech/rss jennifer@following2leading.com (Jennifer Streeter) support@following2leading.com (Webmaster) Fri, 13 Nov 2009 15:20:00 MST Leadership and the Customer Experience http://www.following2leading.com/pods/podcast004.mp3 In today’s economic environment, customer service is more important than ever. With fewer consumers each spending less money, every dollar spent can be critical to the bottom line of any organization. What is your organization’s customer service standard given the slowdown in consumer spending? jennifer@following2leading.com (Jennifer Streeter) Overview Sapphire Trainins & Consulting, LLC Fri, 13 Nov 2009 12:07:00 MST http://www.following2leading.com/pods/podcast004.mp3 Developing Credibility in Your New Role http://www.following2leading.com/pods/podcast003.mp3 During these challenging times, some employees have had the opportunity to take on a new role as the result of reorganization within their company. The organization is giving these individuals the vote of confidence to move forward. However, their peers or subordinates may question whether or not this person is ready to move into the next role. jennifer@following2leading.com (Jennifer Streeter) Overview Sapphire Trainins & Consulting, LLC Mon, 12 Oct 2009 10:43:00 MST http://www.following2leading.com/pods/podcast003.mp3 Maintaining Your Career during Turbulent Times http://www.following2leading.com/pods/podcast002.mp3 During tough economic times, employees face the fear of losing their jobs and having to start over. This podcast provides tips and tricks for employees to position themselves as the employee to be kept in the organization rather than let go. jennifer@following2leading.com (Jennifer Streeter) Overview Sapphire Trainins & Consulting, LLC Sun, 6 Sep 2009 08:10:00 MST http://www.following2leading.com/pods/podcast002.mp3 The Leadership Pyramid http://www.following2leading.com/pods/podcast001.mp3 An overview of the Leadership Pyramid describing each of the levels and how moving from following to leading and beyond™ is a philosophy for creating visionaries out of followers. jennifer@following2leading.com (Jennifer Streeter) Overview Sapphire Trainins & Consulting, LLC Sat, 15 Aug 2009 09:17:00 MST http://www.following2leading.com/pods/podcast001.mp3